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Work Orders

Work Orders

This is a new work order system designed to streamline requests and responses.  Please use the same passwords you have used for the previous work order system.

If you are having difficulty signing in or have additional questions, please email Chris Hill, Director of Operations:  chill@pointpark.edu.



Definitions of Work Order Classifications:

Routine: this work will be reviewed and if possible completed within 4 business days.

Examples include, but are not limited to:

  • Lights out
  • Dripping faucet
  • Minor repairs to living space
  • Hanging anything on walls

Urgent: this work will be reviewed and if possible completed within 2 business days

Examples include, but are not limited to:

  • More than one light out
  • Leaks around toilet or tub
  • Windows not working properly

Emergency: this work will be reviewed and if possible completed within 1 hour.

Examples include, but are not limited to:

  • Fires
  • Burning smells
  • No power
  • No water
  • No heat
  • Locks or door trouble
  • Floods