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Work Orders

How to submit requests

This is a new work order system designed to streamline requests and responses.  Please use the same passwords you have used for the previous work order system.

If you have additional questions, please email PhysicalPlant@pointpark.edu.

Definitions of Work Order Classifications

Routine: This work will be reviewed and if possible completed within four business days.

Examples include, but are not limited to:

  • Lights out
  • Dripping faucet
  • Minor repairs to living space
  • Hanging anything on walls

Urgent: This work will be reviewed and if possible completed within two business days.

Examples include, but are not limited to:

  • More than one light out
  • Leaks around toilet or tub
  • Windows not working properly

Emergency: This work will be reviewed and if possible completed within one hour.

Examples include, but are not limited to:

  • Fires
  • Burning smells
  • No power
  • No water
  • No heat
  • Locks or door trouble
  • Floods