- Point Park University will refund the credit balance on an account. Credit balances are normally the result of excess federal financial aid students are granted, including student loan disbursements.
- Disbursement will occur within 10 business days of the date the aid was credited to the student account.
- Credit balances will be mailed to students' addresses on file with the University.
- Credit balances will be delivered by mail. Students are responsible to make certain that the most current address on file is accurate.
To check when a credit balance will be sent, students may go online at PointWeb and follow these instructions:
- Log-in to PointWeb.
- Click on "Student Info" tab.
- Under Student Account Info, click on "Current Statement."
- Click on "Generate Current Statement."
- Click on "View Current Statement."
- You will see your most current statement in form of a PDF.
- Please look for the description line "A/R Refund Check."
- You can expect your check to be mailed that same date or up to 48 hours later.
Note: Financial aid listed on the University billing statement is considered tentative aid until the funds are disbursed to the University. If aid is adjusted or cancelled, a revised bill will be sent via email. If students are on a payment plan, the plan will be adjusted accordingly and notified via email. Please view your account statements online at PointWeb throughout the semester.
Please email the Office of Student Accounts if you have any questions about your student account: studentaccounts@pointpark.edu.
