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Disability Services Appeals Process

A student has the right to appeal an accommodation decision made by the student success coordinator for disability services.  The process for that appeal is as follows:

Step One:   The student success coordinator for disability services will notify the student and appropriate faculty and/or University staff member of the accommodation decision. If the student disagrees with the accommodation decision, he/she may contact the coordinator and seek an informal resolution. It is important to understand that the accommodation decision will be implemented while an appeal is in process.

Step Two:   If there is no satisfactory resolution at the informal step, the student must submit a written letter to the representative of the Office of the Provost, explaining the accommodation decision, the reason for the appeal and the requested remedy. The Office of the Provost’s representative will review the appeal, determine to either support or overturn the original decision, and send a written response within seven calendar days after receiving the appeal. The student has the right to meet with the Office of the Provost’s representative prior to the written response.

Step Three:   The student may appeal in writing the Office of the Provost’s representative response within seven calendar days of the postmark of the Office of the Provost’s representative response. The Office of the Provost’s representative will convene a meeting of an appropriately trained appeals committee within 14 calendar days of receiving the appeal.  The appeals committee will consist of representatives from at least two of the following areas:  faculty, Office of Human Resources, Office of the Provost, or Physical Plant Department. The student has the right to present his/her case before this committee. The student will receive a written notification of the decision of the appeals committee within 14 calendar days after the committee has met.

There is no appeal within the University beyond the appeals committee. A student who is dissatisfied with the outcome of the University’s appeals procedure or who wishes to pursue an alternative may file a complaint against the University with the Office of Civil Rights or in a court.  

Contact Information:

James Thomas, Ed.D.
Representative of the Office of the Provost
822 Academic Hall
412-392-3983
jhthomas@pointpark.edu

NOTE:  The University reserves the right to seek legal review of the situation at anytime during this process.