Customized Training Programs with Action Plans
The Point Park University Center for Management Excellence workshops can be designed as one-on-one and small group training sessions. Each training course begins with a self assessment that is utilized to uncover the specific talents and areas for development of program participants. Our targeted assessments help take the guesswork out of skills development. The length of the workshop will be determined by the content and scope of the desired training program. All participants will complete personalized action plans to help ensure that the skills acquired throughout the workshop will be implemented back at the workplace.
Our workshops are interactive and designed to encourage maximum group participation. We consistently receive high ratings from our clients as a result of our dynamic instructors and engaging content. Workshops can be held at your facility, at the Point Park University campus, or another location of your choice.
Featured Workshop Topics
Business and Technical Writing
Writing skills are essential to success. This workshop presents skills and guidelines to help participants communicate with clarity and accuracy in an organized manner.
Change Leadership
Adapting to change is a critical challenge for individuals and the organizations they serve. This workshop gives the executive/manager effective strategies for leading an organization through the process of change.
Communication
Designed to help employees become better speakers by meeting listeners’ needs, this workshop guides participants toward effective communication techniques within the work environment.
Conflict Resolution
This workshop helps participants identify individual styles of resolving conflict, outline effective strategies, and develop an action plan to address conflict in the workplace.
Controlling Stress
This workshop presents employees with effective techniques to lessen stress and bring a more harmonious and productive attitude to their work and home lives.
Doing Business in a Diverse Workplace
People must think and work differently to be successful in a culturally diverse workplace. This workshop is designed to help participants to think with a global perspective and develop behaviors that aid in cross-cultural interaction.
Effective Presentation
Participants learn how to design an effective presentation, demonstrate enhanced speaking skills, effectively use visuals, demonstrate how to ask and answer questions, and more.
Influencing
This workshop is aimed at improving interaction with others to enhance job performance. A 360° assessment is incorporated into the process to provide candid information regarding how a participant’s associates perceive job performance.
Leadership
This workshop is aimed at enabling participants to become effective situation leaders who meet organizational, employee and individual expectations. Characteristics of effective leaders are highlighted throughout the workshop.
Leadership and Teamwork Simulations
Part of a management development process, these simulations guide participants to enhance their relationships with direct reports, superiors and associates at all levels. The focus is on interactive leadership competencies and behaviors.
Mentoring
The goal of this workshop is to develop a mentoring process that meets the needs of an organization. Topics include choosing appropriate mentors, implementing appropriate assessment instruments, creating a climate of support, giving feedback and building motivation.
Strategic Planning
Participants are given the background and thinking skills to enable them to develop a practical plan that can be implemented in the workplace.
Team Building
This workshop focuses on transforming a group of individuals into a team focused on synergism. Participants focus on the contribution that each member makes to the team and the team’s responsibility to the larger organization.Webinars
Workshops can be presented in a Webinar format at our client's request. Comprehensive training programs are often designed as a blend of web-based and live group workshops to accommodate the scheduling requirements of our clients. All log-in information, as well as supplemental materials and PowerPoint® presentations, will be sent out in advance to participants. This format has been utilized by national associations, as well as organizations with employees in multiple locations. Webinar workshops allow travel expenses to be eliminated and time away from the office to be decreased throughout the training process.