Lori Molinari, D.B.A.

Associate Professor, Business Management

Bachelor of Science, Natural Sciences, University of Pittsburgh
M.B.A., Point Park University
Doctor of Business Administration, Nova Southeastern University, H. Wayne Huizenga School of Business and Entrepreneurship

"Reducing E-Waste of Consumer Electronics Through Reverse Logistics," Reverse Logistics Association Conference and Expo, Las Vegas, Nev., Feb. 8, 2012.
"Reducing E-Waste of Consumer Electronics Through Reverse Logistics" and was distinguished with the "Best Paper" award, Second Annual Sustainable Enterprises of the Future International Conference, Robert Morris University, Sept. 12-15, 2010.
"Effects of salesperson cognitive and emotional intelligence on sales performance in a knowledge-based B2B services setting," Proceedings of the Joint Conference of the International Conference on Advances in Management and International Conference on Social Intelligence, Colorado Springs, Colo., July 2009.
"Satisfaction, quality and value and effects on repurchase and positive word-of-mouth behavioural intentions in a B2B services context," Journal of Services Marketing, 2008.
"Celebrating and Honoring Professor Russell Abratt, Ph.D.: A Personal Interview and Review of his Seminal Articles," Proceedings of the Midwest Academy of Management, Kansas City, Mo., Oct. 2007.
Co-author of "Customer Service and its Effects on Customer Retention and Defection," Proceedingsof the Midwest Academy of Management, Indianapolis, Ind., April 2002.