Please refer back to this page each semester to stay informed about policy changes and updates in the Office of Student Accounts.
Billing Policy & Procedures:
Student account information is available online via PointWeb at all times. Paper bills are sent once per month to the student's address on file. Regardless of whether or not the student's paper bill is successfully received, the student is still responsible for timely payment of their tuition bill.
Various methods are used to notify students of outstanding balances. If students do not respond in a timely manner to these collection efforts, the student account will be turned over to an outside collection agency. Collection costs may be assessed at that time.
Payment Policy:
Payment in full or payment arrangements must be made on or before the established tuition due date. If registration occurs after the due date, payment is due immediately. For information on tuition due dates and payment options, click here.
Family Educational Rights and Privacy Act (FERPA):
In accordance with FERPA, commonly referred to as the Buckley Amendment, Point Park University is not permitted to release personally identifiable information to any person other than the student without the student's specific, written permission.
The Student Financial Services Office must have a completed Release of Information Form on file to discuss student account and financial aid information with anyone other than the student.
Students can choose to change or cancel the form by submitting a written request to the Student Financial Services Office.
Monthly Late Fee Policy:
Monthly late fees are applied to all past due student accounts. The current fee is $75. To avoid monthly late fees, contact the Office of Student Accounts to make payment arrangements on or before the established tuition due date.
Student Account Hold (Business Hold):
Students must satisfy all previous semester balances completely before registering for future semesters. (Balance must be $0.00) If balances are not satisfied, a student account hold will be placed on the student record prohibiting registration. Monthly late fees will also be assessed immediately.
Refund Check Reissue Policy:
Student refund checks not received or lost will be reissued 30 days from the date of the original check only if the student submits a request for a replacement check. There is no cost for a replacement check if the student waits the full 30 days.
A student may request to have a replacement check issued 14-29 days after the date of the original check; however, the student will be required to pay the $45 stop payment fee. This fee covers the cost the University must pay to place a stop payment on a check.
NOTE: Once a stop payment is placed, the original check can no longer be cashed even if received by the student the day of the request.
For instructions on how to request a replacement refund check, click here.
Tuition and Fees Refund Policy:
Fall and Spring Terms
1-7 calendar days, inclusive - all fees.............100% Refund
7-14 calendar days, inclusive - excludes
University fee and activities fees...........50% Refund
More than 14 calendar days............................None
Summer Sessions (Six- and Twelve-week Terms)
1-7 calendar days, inclusive...........................100% Refund
More than 7 calendar days.............................None
NOTE: Due to the abbreviated length of Accelerated Quarters, there is an opportunity for 100% tuition reduction only.
Important dates for withdrawals for the Spring, Summer and Fall 2011 semesters can be found in the Coursebook
To view our official refund policy, please refer to the Undergraduate and Graduate Catalogs.
Please contact the Office of Student Accounts with any further questions or concerns by e-mailing studentaccounts@pointpark.edu or calling 412-392-3424.