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Director of Center for Student Success

POSITION: Director of Center for Student Success

DEPARTMENT: Office of Academic and Student Affairs

REQUIREMENTS: Position is responsible for directing administrative functions and processes to support academic success, student retention and faculty advising.  Support the academic vision and mission of the University. 

PRIMARY FUNCTION: Master’s Degree preferred with supervisory experience.  Five to seven years of higher education experience.  Evidence of strong leadership, organizational, analytical, and problem resolution skills are required.  Excellent verbal and written communication skills are necessary.  The candidate must possess high integrity and ethics.  A positive student academic success oriented attitude is needed for the position.


  1. Maintain strict confidentiality of all student records and adhere to the requirements of FERPA.
  2. Coordination of the center’s daily advising activities.
  3. Ensure collaboration and support of faculty advising services to students.
  4. Foster positive relationships with students and faculty that contribute to an environment of academic engagement.
  5. Assist in development and maintenance of online academic advising and support services in conjunction with the Registrar and Department of Information Technology.
  6. Primary resource for faculty, staff and students with issues regarding academic advisement support.
  7. Identify patterns in interrupted student degree completion (withdrawal, probation, course failures) and develop strategies to support academic school student retention strategies.
  8. Identify students at risk and develop programs for early warning systems and remedies to improve academic success.
  9. Work in collaboration with Admissions, Registrar, Career Services, Financial Services and academic schools to promote student academic excellence.
  10. Develop student degree completion goals and obtainment.
  11. Attend conferences, workshops and training for professional development.
  12. Assist with assessment of student services pertaining to academic support.
  13. Develop academic success plans for special student populations to improve retention and degree completion.
  14. Other projects as assigned.

Qualified applicants should forward a cover letter and resume via email to HROffice@pointpark.edu (preferred) or mail to:
Point Park University
Human Resources Office
201 Wood Street
Pittsburgh, PA 15222

When responding via email please reference - DIRECTOR OF CENTER FOR STUDENT SUCCESS - in the subject line.

Please submit documents in Rich Text (.txt) Word document (.doc) or Adobe Portable Document Format (.pdf).

All emails submitted will receive an automatic confirmation email. Due to some junk mail filters, the confirmation email may not reach you. To ensure receipt of the confirmation email, utilize the return receipt option built into your email program when sending your information.

  Due to the high volume of resumes received, Point Park University will not be able to respond to inquiries regarding the status of your resume. If we determine that your skills and experience match the position requirements, we will contact you to discuss the opportunity further. If you do not hear from us, we encourage you to revisit our website at www.pointpark.edu for the status of the position and future opportunities.



Point Park University is an Equal Opportunity Employer.