POSITION: Financial Aid Administrator
DEPARTMENT: Financial Aid Office
RESPONSIBILITIES: Reporting to the Director of Financial Aid, the Financial Aid Administrator counsels students, determines their eligibility for financial aid and maintains accurate records, and oversees related communication with students.
The Financial Aid Administrator counsels and advises students about financial aid programs, eligibility criteria, application procedures, costs, indebtedness, and financial planning. Interprets financial aid application data, determines student eligibility and packages new and continuing students. S/He assists with the input, recording, and revising of grants and scholarship awards. The Administrator will communicate with current students and recent graduates on the following: financial aid awards, federal eligibility requirements, verification and database match problems, and debt management. S/He will verify compliance and eligibility for students receiving aid under federal and institutional guidelines, notify students of changes in eligibility and recommend alternatives as appropriate. Conducting financial aid information sessions as needed and the performance of related duties as assigned will be an expectation.
QUALIFICATIONS: Candidates must have exceptional customer service and organizational skills, strong oral and written communication skills and the desire to work closely with a diverse student population. At least three years of financial aid experience is preferred. Knowledge of PowerFaids is highly preferred.
S/he will follow federal, state, and institutional policies and procedures in the development of financial aid awards. The Administrator will assist students and families throughout the financial aid process and advise them in all phases of the aid application and delivery system. S/He will provide information about University costs, various forms of financial aid, advice concerning college financing, budgeting and student loan responsibilities that will impact enrollment, graduation, and loan repayment.
The successful candidate will have a working knowledge of Title IV programs and federal and state regulations, be organized, detail oriented, able to multi-task and work independently, be conscientious about accuracy and attention to detail, demonstrate the ability to collaborate with others, and exercise sensitivity to matters of confidentiality. S/He will have the ability to work evenings and weekends as needed. While a knowledge of and adherence to federal, state and institutional financial aid regulations and policies is expected, empathy to student/family financial issues and a willingness to serve all students and a sense of humor will be of importance to a successful member of the Point Park University’s financial aid staff.
Qualified applicants should forward a cover letter and resume via email to HROffice@pointpark.edu (preferred) or mail to:
Point Park University
Human Resources Office
201 Wood Street
Pittsburgh, PA 15222
When responding via email please reference - FINANCIAL AID ADMINISTRATOR - in the subject line.
Please submit documents in Rich Text (.txt) Word document (.doc) or Adobe Portable Document Format (.pdf).
All emails submitted will receive an automatic confirmation email. Due to some junk mail filters, the confirmation email may not reach you. To ensure receipt of the confirmation email, utilize the return receipt option built into your email program when sending your information.
NO PHONE CALLS PLEASE. Due to the high volume of resumes received, Point Park University will not be able to respond to inquiries regarding the status of your resume. If we determine that your skills and experience match the position requirements, we will contact you to discuss the opportunity further. If you do not hear from us, we encourage you to revisit our website at www.pointpark.edu for the status of the position and future opportunities.
Point Park University is an Equal Opportunity Employer.