The Office of Student Accounts uses direct deposit as the primary method for disbursement of student refunds. Point Park RefundSelect, serviced by Heartland ECSI, is a streamlined refund process that enables students to receive their refunds faster and more securely than paper checks. Students will receive an email from Heartland ECSI RefundSelect with a Heartland Key that will enable you to log in to Point Park RefundSelect and get started. Once you have enrolled, you can log in to manage your banking information and check on refund activity at any time.
For more information about refunds, please visit the Office of Student Accounts Student Refunds page.
FAQ's-Point Park RefundSelect
A: You have two options:
- Direct Deposit into your current bank account.
- Paper Check is the default if no faster option is selected. However, you should still log into RefundSelect to verify your address to ensure your refund check is mailed to your current address. If you wish to update your RefundSelect address, you must complete a change of address form with the Registrar's Office. If you choose this option, please allow an additional 7 - 10 days for processing and mailing.
A: Yes, when you log in to set up your account, just click on the Refund Disbursements link and complete the information. You can use Point Park RefundSelect to change/update your banking information at anytime.