Frequently Asked Questions

Answers to many commonly asked questions are available in our Knowledge Base within the FreshService ticketing system. You may just find the solution to your issue here, without the need to submit a Help ticket. 

 

Some of the topics in our Knowledge Base include:

• How to connect to WiFi on campus
• How to add your Point Park email to your smart phone
• How to change your password
• How to sign onto Email for the first time, and more!