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POSITION:                Director of Operations

DEPARTMENT:        Physical Plant

REPORTS TO:           Vice President of Operations

SCHEDULE:              Fully on-campus position

REQUIREMENTS:    Bachelor’s degree or equivalent experience relating to the mechanical/structural trades and/or building construction within an educational or similar institution is required.   Candidate must have five or more years of experience managing multiple departments.  A working knowledge of at least three trades is required.  Demonstrated ability to establish and maintain effective working relationship with diverse constituencies and accomplished written and oral communication skills are necessary.  Must have the capability to plan, coordinate, analyze, execute and document specific administrative and management functions with a sense of long-term goals of the department.  The position requires the ability to work under pressure in both a public and internal administrative capacity. Computer experience with AutoCAD, MS Project, and Corrigo Work order system is preferred and a working knowledge of architectural plans and specifications is essential.

PRIMARY FUNCTIONS:   The Director of Operations manages the Physical Plant maintenance shops that enable engineering, electrical, plumbing, painting, and carpentry staff to effectively serve the University community.  Serves as the primary maintenance contact for the Vice President of Operations in their absence. 


  1. Manage purchasing, receiving and supply operations.  Monitor to ensure availability of materials and contract support.   
  2. Manage customer contacts, preparation of scope of work, plans specifications and inspection of equipment and auxiliary renovation and remodeling projects.  Select and work directly with consultants on special projects.  Prepare reports for the Vice President of Operations summarizing expenditures in various categories. 
  3. Monitor development of a major maintenance program for projects, both deferred maintenance and long-range repairs and replacements.  Manage collection of data and compilation of lists with estimates for these projects.  Approve project schedules based on these plans and monitor progress toward completion.  Attend Campus Life tours and renovations committee meetings.
  4. Review expenditure and encumbrance reports produced by accounting.  Monitor monthly expenditures. 
  5. Prepare budget justification for capital expenditures, new positions, reclassifications, and related budgetary activities. 
  6. Manage Facilities and personal performance metrics for work orders.  Benchmark against peer institutions and industry standards.  Coordinate with other departments to track metrics and assess results.
  7. Manage and develop work schedules for the effective operation of the physical plant department.  Follow up on work in progress.
  8. Conduct Strategic Planning activities for Facilities management.  Prepare reports for the Vice President detailing annual accomplishments related to the Strategic Plan.
  9. Review and recommend changes in policies and procedures as it relates to work in the physical plant.
  10. Hire new staff by preparing job descriptions, reviewing applications, and conducting interviews.  Conduct orientation and training of new staff.
  11. Oversee asbestos abatement activities with contracted services, monitor progress of projects and assist with needed information on project funding and priorities.
  12. Prepare reports, letters, and proposals regarding department workload.  Prepare reports and documents for outside agencies.
  13. Work with parents, students, faculty, and staff to resolve problems.  Communicate as necessary.
  14. Review renovation projects scheduled, determine appropriate funding source and priority assigned for design.
  15. Analyze emergency calls after hours, determine action to be taken, instruct who to contact and what steps are to be taken to resolve the problem.
  16. Analyze priorities for mechanical and building renovations.  Discuss options related to bids received with consultants and physical plant staff.
  17. All other related duties as assigned

Qualified applicants should forward a cover letter and resume via email to (preferred) or mail to:  
Point Park University
Human Resources Office
201 Wood Street
Pittsburgh, PA 15222

When responding via email please reference - DIRECTOR OF OPERATIONS  - in the subject line.

Please submit documents in Rich Text (.txt) Word document (.doc) or Adobe Portable Document Format (.pdf).

All emails submitted will receive an automatic confirmation email.  Due to some junk mail filters, the confirmation email may not reach you.  To ensure receipt of the confirmation email, utilize the return receipt option built into your email program when sending your information. 

  Due to the high volume of resumes received, Point Park University will not be able to respond to inquiries regarding the status of your resume. If we determine that your skills and experience match the position requirements, we will contact you to discuss the opportunity further. If you do not hear from us, we encourage you to revisit our website at for the status of the position and future opportunities. 


Point Park University is an Equal Opportunity Employer.