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Pictured is information technology alum William Constant at FiServ. | Photo by Jim Judkis

Meet William Constant

Job Title: ETL Load Production Support Analyst
Employer: Fiserv, Inc.
Portsmouth, Va.
High School:
Churchland High School
Now living in:
Dormont, Pa.
Degrees earned:
Bachelor of Science in Information Technology, Point Park University; Associate in Science degrees in Systems Information Science and Systems Information Technology; Community College of Allegheny County; certificate in Web Design and Networking
Graduation years:
2011 and 2008
Cooking, baking, hunting, technology, bowling and classical music


Why did you decide to pursue a career in information technology?

I love computers and enjoy working with databases. I like the combination of business and technology the IT field offers. On a daily basis, I navigate between 20 to 25 databases spanning between 30 to 40 servers. I love my job and the broad range of work I get to do.

What attracted you to Point Park University?

I liked that it offered smaller class sizes and that you don't have to ask a teaching assistant for help on something. You have first-hand contact with your professors. Also, the location of Point Park was perfect and it was easy to get to campus. I took the trolley in to class from my house in Dormont.

Describe Point Park's IT professors.

The professors were friendly to talk to and always available to answer questions. Professor Natalya Goreva is great. As long as you put in the effort in her classes, she helps you out as much as she can.

What was one of your favorite experiences at Point Park?

I'd have to just say overall I liked coming to class and enjoyed learning. As a non-traditional student in my late 20s, learning became fun again.

What are your career goals?

I love my company and would like to continue to grow within it. One of my main goals is to become a certified Oracle database administrator, developer or programmer.

What advice do you have for our IT majors?

My main advice is to put forth the effort. It unbelievably makes the difference. Take the steps to make yourself a professional. Companies don't want to train you on how to be a professional. Also, do all you can to improve your GPA because it will make a difference. Eleven days after I posted my resume, I was hired. My employer told me it was my GPA that got my foot in the door.


More About: Rowland School of Business, alumni, information technology, success story