Policy Information
Please refer back to this page each semester to stay informed about policy changes and updates in the Office of Student Accounts.
Financial Responsibility:
When registering for classes at Point Park University, either through the online or paper registration process, you are agreeing to payment of Point Park University's tuition, fees, room, board, and other charges on your student account by the due date for the term in which you are registering.
Please read the Financial Responsibility Agreement for detailed information.
Tuition & Fee Disclaimer
Point Park reserves the right to make changes to the content of courses, its course offerings, scheduling, and modality of instruction. The tuition and fees set forth in your statement apply regardless of the mode of instruction, whether in-person or otherwise. Tuition and fees will not be refunded in the event that instruction occurs remotely for any part of the academic year unless otherwise permitted under the Tuition and Fees Refund Policy set in the course catalog applicable to a student’s program.
Financial Clearance:
Students are responsible for all financial obligations with the University. The final step in the registration process is securing financial clearance from the Office of Student Accounts. Financial Clearance is the University's term for satisfying a student account balance. Options available to obtain financial clearance include the following:
- Make full payment of all charges for each semester by the due dates established
- Enroll in one of the University's payment plans
- Utilize funds through financial aid sources
Billing Policy & Procedures:
Student account information is available online via PointWeb at all times. Paper bills are not mailed. E-bill notifications are sent once per month to the student's Point Park email address as well as to anyone designated as an Authorized Party by the student. Regardless of whether or not the student's e-bill is successfully received, the student is still responsible for timely payment of their tuition bill.
Various methods are used to notify students of outstanding balances. If students do not respond in a timely manner to these collection efforts, the student account will be turned over to an outside collection agency. Collection fees may be assessed at that time.
Payment Policy:
Payment in full or payment arrangements must be made on or before the established tuition due date. If registration occurs after the due date, payment is due immediately. See information on tuition due dates and payment options.
Returned Check Policy:
All checks returned from the bank will be charged a $25 returned check fee.
Family Educational Rights and Privacy Act:
In accordance with FERPA, commonly referred to as the Buckley Amendment, Point Park University is not permitted to release personally identifiable information to any person other than the student without the student's specific, written permission.
The Student Financial Services Office must have a completed Release of Information Form on file to discuss student account and financial aid information with anyone other than the student. The form can be completed online via PointWeb.
Students can choose to change or cancel the form by submitting a written request to the Student Financial Services Office.
Monthly Late Fee Policy:
Monthly late fees are applied to all past due student accounts. The current fee is $75. To avoid monthly late fees, contact the Office of Student Accounts to make payment arrangements on or before the established tuition due date.
Business Hold:
Students must satisfy all current and previous semester balances completely before registering for future semesters. If balances are not satisfied, a student account hold will be placed on the student record that may prohibit registration and the release of transcripts and/or diploma. Monthly late fees will also be assessed.
Release of Official Transcripts Policy:
Official transcripts may not be released when a student has a financial obligation to the University. Exceptions to this policy may be granted when requesting a transcript for prospective employment or outside scholarships. Exceptions may require satisfactory payment arrangements and a down payment. Contact the Student Accounts Office for details.
Refund Check Reissue Policy:
For questions about the timing or the amount of your refund, please email Point Park's Office of Student Accounts at studentaccounts@pointpark.edu.
For detailed information regarding refunds, please visit the student refunds page.
Tuition and Fees Refund Policy:
15-Week Courses
If you completely withdraw:
1-7 calendar days, inclusive - all fees.............100% Refund
7-14 calendar days, inclusive - excludes
University fee and activities fees...........50% Refund
More than 14 calendar days............................None
Courses Less Than 15 Weeks
If you completely withdraw:
Final Day of Schedule Change Period................ 100% Refund
Summer Non-Accelerated Sessions (Six- and Twelve-week Terms)
1-7 calendar days, inclusive...........................100% Refund
More than 7 calendar days.............................None
Fall, Spring, Summer Accelerated and Fully Online Programs
Final Day of Schedule Change Period................ 100% Refund
After Schedule Change Period...........................None
Important dates for withdrawals for the spring, summer and fall semesters can be found in the Coursebook.
To view our official refund policy, please refer to the Undergraduate and Graduate Catalogs.
Bookstore Charging
Approximately 10 days prior to the start of the semester/term, students with anticipated credit balances can begin charging books and supplies up to $700 at the University's bookstore. Students can also use these funds online at the bookstore's website.
The bookstore charging period is limited. The end date is approximately one week after the semester begins. Please visit the Bookstore Charges page for specific charging dates.
Any funds remaining after the bookstore charging period has closed will be credited back to the student's account and a student refund check will be processed according to the University's student refund policy.
Important information for on-ground students taking 8-week courses: Please be aware that bookstore charges can only be obtained during a certain time frame. If you are an on-ground student taking courses during the second session, please plan to get your books within the established bookstore charging time frame that starts and ends during the first session.
Please contact the Office of Student Accounts with any further questions or concerns by emailing studentaccounts@pointpark.edu or calling 412-392-3424.