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Monday, April 6, 2020

Dear University Faculty and Staff,

Don’t forget that the Point Park network of support is up and running and remains dedicated to supporting the well-being of our community. This includes departments like the University Counseling Center, the Center for Student Success, Title IX, Student Intervention, Student Life, and Spiritual Life. When needed, please encourage students to reach out to the appropriate support service for assistance. All of these departments are functioning remotely.

As always, we encourage faculty and staff to attend to issues of risk or concern for a student and report them. As usual and when appropriate, we recommend first reaching out to the student to discuss your concerns and offer resource information and support. The Early Alert system remains active and we encourage you to report your concerns in an effort to connect students to our support network.

The University Counseling Center (UCC) continues to be committed to supporting the well-being and resilience of students and our community at large. While our services look different right now, our mission continues. At present the center is not open to walk-in service requests or ongoing therapy. However, we continue to be able to provide consultation and referral support remotely. To get connected with the UCC students can call 412-392-3977 to leave a voicemail or send an Please keep in mind that the UCC can offer consultation to you if you are concerned about a student. You may also find it helpful to refer to the How to Help Guide for Faculty and Staff on our website.

Most importantly, we encourage you to take care of yourselves and each other during this time of distress and uncertainty by remaining informed, acknowledging any difficult feelings, and staying virtually connected with loved ones. The resources below have helpful information:


Beth Moore, Assistant Director

Kurt Kumler, Director

Coronavirus Disease 2019 (COVID-19)

Due to the Covid19 response, the University Counseling Center will adjust its operations for the remainder of the spring term. At present, the center is not open to walk-in service requests or in-person meetings. We continue to be able to provide consultation and referral support via phone. If you would like to schedule a consultation, please call or email us.

Our support for the Point Park Community remains steadfast. The UCC and other aspects of the student support network remain dedicated to supporting the well-being of our community. We encourage you to take care of yourselves and each other during this time of distress and uncertainty by remaining informed, acknowledging any difficult feelings and staying virtually connected with loved ones.

These resources have helpful information about coping with related distress and difficult feelings:

If you need support in the moment, we encourage you to call Resolve Crisis Center at 888-796-8226.


Counseling Center DoorThe Point Park University Counseling Center (UCC) addresses the mental health needs of the university community through a variety of services. We provide a safe, confidential environment for students to talk about personal or academic concerns. We assist students who need to connect with mental health resources in the community and support staff and faculty who have concerns about the well-being of a student. We strive to promote students’ capacity for psychological growth and maturation through greater self-awareness and psychological insight.

The UCC offers mental health services at no cost to all enrolled students, whether full- or part-time, commuter or resident. Students come to the UCC for a variety of reasons. In some cases students use therapy for self-exploration as a way to better understanding themselves. Some students are looking for emotional or psychological support to learn how to deal with a psychological difficulty. It does not matter if what you are going through seems big or small to you; let’s talk about it!

The UCC supports students in a confidential and caring way. Confidential services for students include consultation, individual psychotherapy, groups, crisis support and referrals. Our staff also provides consultation and education for students, faculty, staff and family members to address concerns regarding the well-being of a student, and questions about our services or psychological treatment.

Getting Started at the UCC - It's Easy!

During regular business hours, call 412-392-3977 or stop by our offices to schedule your first appointment.  You will be scheduled for a 30-minute screening appointment with one of our therapists within the following few days. You can also email us at to arrange a time that you can stop in during our open hours. If you email, please indicate days/times within our regular business hours that you are available to schedule a brief consultation. Please provide your cell phone number so that we can contact you by phone. WE DO NOT MONITOR THIS EMAIL ACCOUNT OUTSIDE OF OPEN HOURS.

If a therapist is not available and you are experiencing an emergency:

  • Contact re:solve Crisis Network at 1-888-796-8226 (toll free)
  • Go to the nearest hospital emergency room
  • If the emergency is life threatening, call Public Safety at 412-392-3960 or 911 if off campus

The day of your screening appointment, you will have the opportunity to meet with one of our therapists for a brief discussion.  The therapist will ask about your concerns and address any questions you may have. This brief discussion will help us assess the nature and urgency of your concerns, with the goal of matching you with the services that will best meet your needs.

Options might include an appointment for therapy with one of our therapists, referral to other campus or community resources, or both. Check here to learn about our services.