University Counseling Center
Getting started at the UCC is easy!
At present, the center is able to provide a combination of in-person and online services. Please review the information on this website to learn about the range of services offered. If you are interested in any service at the UCC, get in touch to learn more or schedule a consultation.
Operations as of the 2026-27 Academic Year
The Point Park University Counseling Center (UCC) addresses the mental health needs of the university community through a variety of services. We provide a safe, confidential environment for students to talk about personal or academic concerns. We assist students who need to connect with mental health resources in the community, and support staff and faculty who have concerns about the well-being of a student. We strive to promote students’ capacity for psychological growth and maturation through greater self-awareness and psychological insight.
Services Through the UCC Are Free
The UCC offers mental health services at no cost to all enrolled students, whether full-time or part-time, commuter or resident. Presently, the UCC can offer students 8-10 individual therapy sessions per student per academic year. Sessions are typically 45-50 minutes long, and are scheduled to meet biweekly. Students come to the UCC for a variety of reasons. In some cases, students use therapy for self-exploration as a way to better understand themselves. Some students are looking for emotional or psychological support to learn how to deal with a particular mental health challenge. Whether it feels big or small, the UCC is here for you and ready to talk with you about it!
Services Are Confidential
The UCC supports students in a confidential and caring way. Confidential services for students include consultation, individual psychotherapy, groups, crisis support, and referrals. Our staff also provide consultation and education for students, faculty, staff, and family members to address concerns regarding the well-being of a student, and questions about our services or psychological treatment.
Services Go Beyond Traditional Individual Therapy
The UCC provides group therapy (offerings differ each semester depending on student demand), in addition to a range of online services, including workshops, mindfulness classes, consultation and virtual therapy. While some of these services are available to any interested student, therapy offered virtually may not be available to students for whom this modality is not appropriate. You can discuss options with a therapist in consultation and determine what’s best for you.
Alternative Supportive Services Are Available
If you need support outside the UCC's traditional hours of operation, we encourage you to reach out to one of the options below that can provide immediate support for mental health concerns and/or crises:
**New to UCC Starting August 2026!!**
Welltrack HelpNow gives students immediate access to a trained mental health professional by phone when on-campus services are not available. They are here to help when you need someone to talk to immediately—no appointment necessary.
With HelpNow, you can:
- Talk to a Mental Health Professional: Connect by phone with a counselor for real-time support, day or night.
- Get Help Outside of Counseling Center Hours: Use HelpNow during evenings, weekends, holidays, or anytime campus services aren’t available.
- Receive Guidance and Next Steps: Counselors will help you talk through what you're experiencing and guide you on your next steps. This might include follow-up care through the UCC, connections to campus resources, or other services available to you.
- HelpNow is an extension of campus resources and free to Point Park University students. It is confidential, easy to access, and here for you when you need someone to talk to. To speak with a HelpNow counselor, just call 412-392-3977 and press ‘1’.
**New to UCC Starting August 2026!!**
Supporting Your Mental Health with Welltrack Boost
Welltrack Boost is a self-guided mental health and wellness platform available to all students. It offers tools and resources that can be used independently or as a complement to your work with a counselor. Students can access support for a range of concerns from short-term stress to ongoing challenges with features including:
- Wellbeing and Mental Health Assessments: Start with clinically validated assessments that help tailor the platform to your individual needs.
- Self-Guided Video Series: Explore brief, clinician-designed series on topics such as anxiety, depression, sleep, and building healthy relationships.
- MoodChecker and Zen Room: Track your mood and use calming, guided exercises to support self-regulation and resilience.
- Resource Recommendations:Receive personalized suggestions for campus and community-based supports.
- Multilingual Access: Available in English, Spanish, and French on mobile and web platforms.
You can engage with Welltrack Boost at your own pace and in a way that works for you. It's a confidential, flexible way to support your wellbeing whenever you need it.
Access Welltrack Boost
Start here https://pointpark.welltrack-boost.com/ to download the app or log in on web.
Additionally, in the event of a mental health crisis, students are encouraged to call UPMC's Resolve Crisis Center at 888-796-8226, or call or text 988 to reach the National Suicide Hotline. If a student is experiencing a life-threatening emergency, call Public Safety at 412-392-3960 or 911 if you are off campus.
During regular business hours, call 412-392-3977 or email us at counseling@pointpark.edu to schedule your first appointment. You will be scheduled for a 30-minute screening appointment with one of our therapists within the following few days. If you email, please indicate days/times within our regular business hours that you are available to schedule a brief screening appointment. Please provide your cell phone number so we can contact you by phone. WE DO NOT MONITOR THIS EMAIL ACCOUNT OUTSIDE OF OPEN OFFICE HOURS.
If a therapist is not available and you are experiencing an emergency:
- Contact Resolve Crisis Network at 1-888-796-8226 (toll free)
- Go to the nearest hospital emergency room
- If the emergency is life threatening, call Public Safety at 412-392-3960 or 911 if off campus
The day of your screening appointment, you will have the opportunity to meet with one of our therapists for a brief discussion. The therapist will ask about your concerns and address any questions you may have. This brief discussion will help us assess the nature and urgency of your concerns, with the goal of matching you with the services that will best meet your needs.
Options might include an appointment for therapy with one of our therapists, referral to other campus or community resources, or both. Check here to learn about our services.
